by I.B. Al-amin | Apr 17, 2023 | Blogs, BPO, Business, Customer Experience
Dealing with difficult customers can be a frustrating experience, but it’s an essential part of any business. Whether it’s a rude comment, an angry complaint, or a flat-out rejection, every business owner will encounter a difficult customer at some point.... by I.B. Al-amin | Feb 24, 2023 | Blogs, BPO, Business, Customer Experience
Here at OBPO Managed Services, we pride ourselves on how we train our leaders. We wouldn’t be in business for more than 20 years if we did not invest in our people. We understand how important it is for our employees to receive the proper training. Hence, we... 
by admin | Feb 20, 2023 | Blogs, Call Center Solutions
The State of the Call Center Companies in the Philippines After Covid-19 Call Center Companies had a hard time with the Covid-19 pandemic and 3 years have passed since the World Health Organization persuaded all the countries to participate in curbing the effects of... 
by I.B. Al-amin | Feb 16, 2023 | Blogs, BPO, Business
If you’re looking to expand your business and take it to the next level, partnering with the right call center agency can be a game-changer. With the right tips and guidance, you can find the perfect agency to help you achieve your goals. Here are 7 Tips to... 
by I.B. Al-amin | Dec 4, 2022 | Blogs, BPO, Business
Cost-Effective Outsourcing in the Philippines: Savings on Overhead Costs Anyone running a business knows that cost-effective outsourcing is what companies utilize to compensate for their businesses to run smoothly. Looking at the bigger picture, a huge portion of that... 
by I.B. Al-amin | Nov 4, 2022 | Blogs, Lead Generation
The State of Lead Generation in the Philippines Lead Generation in the Philippines is a well-known service in the BPO industry. It’s a process that we use to boost our client’s marketing efforts by initiating their customers’ interests and then... 
