by Contributor | Oct 23, 2020 | Blogs, e-Commerce
Digitalization is at the height of its popularity in today’s era. Now more than ever, consumers rely heavily on e-commerce sites or mobile applications to search for products, access service information and make purchases. This is why an e-commerce business must have... 
by Contributor | Oct 19, 2020 | Blogs, e-Commerce
It is through the customers’ payment that a fully functional e-commerce website operates. Your e-commerce business revolves around selling and getting paid, so you have to accommodate different payment methods. There are a lot of payment options that customers prefer... 
by admin | Oct 14, 2020 | Blogs, Call Center Solutions
Inbound call center service is the process of engaging with your customer and turning them into your loyal advocates. By solving their issues and complaints, you help them achieve satisfaction using your service or product and maximize them to become the growth engine... 
by Contributor | Oct 12, 2020 | Blogs, Call Center Solutions
For some organizations, customer service is not one of their key competencies, which could be a real problem. Revenue of these organizations can drastically plummet without warning if they fail to build excellent customer support. Because let’s be honest, customers... 
by admin | Oct 10, 2020 | Blogs, Call Center Solutions
In these modern times, entrepreneurs are aware of the many advantages call center services can offer to their businesses. Companies in different industries, especially those that are already established, have developed a customer service department. However, some... 
by admin | Oct 9, 2020 | Blogs, BPO, e-Commerce
Every e-commerce business manages some customer retention process to invite more customers and expand customers either by size or by improving repeat purchases. Keep in mind that customer retention is a result of customer satisfaction. Customer retention strategies... 
