by I.B. Al-amin | Mar 15, 2023 | BPO, Human Resource
Before outsourcing human resources have been an option by many, it has always been an in-house endeavor. In the first place, acquiring people to fill in roles is an integral part of building a company. Keeping people you trust close to you is a good way to cultivate a...
by I.B. Al-amin | Mar 7, 2023 | BPO, Business, Call Center Solutions
As a small business owner, providing top-notch customer service is crucial to success. One way to achieve this is by utilizing call center services. These services can help you manage customer inquiries, provide technical support, and generate sales leads. In this...
by I.B. Al-amin | Feb 16, 2023 | Blogs, BPO, Business
If you’re looking to expand your business and take it to the next level, partnering with the right call center agency can be a game-changer. With the right tips and guidance, you can find the perfect agency to help you achieve your goals. Here are 7 Tips to...
by I.B. Al-amin | Mar 18, 2023 | BPO, Business, Customer Experience
Consider the last time you had a truly wonderful customer experience, and jot down your emotions. Do the same thing as the last time you had a bad client encounter. Customer experience has become a crucial element in today’s business landscape. Customers are the...
by I.B. Al-amin | Dec 4, 2022 | Blogs, BPO, Business
Cost-Effective Outsourcing in the Philippines: Savings on Overhead Costs Anyone running a business knows that cost-effective outsourcing is what companies utilize to compensate for their businesses to run smoothly. Looking at the bigger picture, a huge portion of that...
by Contributor | Nov 28, 2020 | BPO, Call Center Solutions
Regardless of what business you operate, managing the phone lines and running it in-house can be costly, especially for small and medium businesses with very few assets and limited resources. With inbound call center solutions, however, enterprises can outsource their...