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Awards and Testimonials

bluewhale research outstanding award plaque

“Partnering with OBPO has been a great experience and one of the better decisions we’ve made. We view our team at OBPO as an extension of our US team and a part of our family. I would highly recommend OBPO.”

Tony Mandarano

CEO and Founder, ZampleBox

“I appreciate your company’s professionalism! Everyone at your call center has been a class act..I wish the other companies I have been dealing with had your degree of follow-through and professionalism”

Mark Loftis

CEO, LJM Health Group

“Thank you very much! We are happy that your center can answer all our outsourcing requirements and we will be glad to sign the contract!”

Gabi Hamilton

Operations, Spetz

“Outbounders, is an integral part of our organization’s progress and process. Their professionalism is top-notch, and their willingness to assist in whatever way is unparalleled”

Tamra Jones

General Counsel, GAR Disability Advocates

“Your company’s business proposal looks quite professional and includes everything I need in a BPO Service. I would like to work with you to build up to a strong LAUNCH!”

Mark Large

Managing Director, GO Property Maintenance

“Thank you for the plan and proposal – very detailed and IMPRESSIVE!”

Betty Ho

President, Sunjoy Group

How Cost Effective is Outsourcing in the Philippines

Cost-Effective Outsourcing in the Philippines: Savings on Overhead Costs Anyone running a business knows that cost-effective outsourcing is what companies utilize to compensate for their businesses to run smoothly. Looking at the bigger picture, a huge portion of that...

5 Ways to Improve Lead Generation

The State of Lead Generation in the Philippines Lead Generation in the Philippines is a well-known service in the BPO industry. It's a process that we use to boost our client's marketing efforts by initiating their customers' interests and then leading them to a...

Best Lead Generation Companies in the Philippines (2022 List)

How do you attract potential customers and make them pay for your products and services? A outsourced lead generation team can help you get started.

Top 10 Call Center Companies in the Philippines (2022 List)

Community lockdowns have been pressed since the COVID-19 pandemic hit the country. This has resulted in a massive economic downfall due to hiring freeze and temporary layoffs. 10% unemployment rate just hit in July 2020 because of such lockdowns. This has forced...

5 Best Inbound Call Center Services for Small and Medium Enterprises

Regardless of what business you operate, managing the phone lines and running it in-house can be costly, especially for small and medium businesses with very few assets and limited resources. With inbound call center solutions, however, enterprises can outsource their...

Roadside Dispatch: Why You Should Get It

Roadside dispatch services can assist you if your vehicle breaks down in the middle of the road. Roadside dispatch provides services like jump-starting a dead battery, towing your car to a repair shop, changing a flat tire, etc. Although it is presented as an optional...

A Simple Guide to Inbound Contact Center

  Inbound contact center is the central point where customer interactions across various channels are done. Contact centers are also referred to as an e-contact center or customer interaction center. Contact centers' primary goal is to assist customers with...

Increasing the Efficiency of Emergency Medical Dispatch

Emergency Medical Dispatch services rely on different tools to fulfill timely and practical assistance to patients requiring emergency care. These tools and equipment range from communications equipment that disseminates patient information between first responders in...

7 Tips for Effective Order Taking Services

Every good relationship begins with good communication. When customers connect with you, it is safe to assume that they are looking for a quick answer. Perhaps they may be seeking more reason to trust your company too. But do you care about your customers as...

Inbound Vs. Outbound: What Are the Differences?

At its core, the customer service for big and small enterprises are traditional call centers. When customers reach out to a business on the phone for support, the call center is where they land. Business representatives typically manage from a call center, calling a...