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Awards and Testimonials

bluewhale research outstanding award plaque

“Partnering with OBPO has been a great experience and one of the better decisions we’ve made. We view our team at OBPO as an extension of our US team and a part of our family. I would highly recommend OBPO.”

Tony Mandarano

CEO and Founder, ZampleBox

“I appreciate your company’s professionalism! Everyone at your call center has been a class act..I wish the other companies I have been dealing with had your degree of follow-through and professionalism”

Mark Loftis

CEO, LJM Health Group

“Thank you very much! We are happy that your center can answer all our outsourcing requirements and we will be glad to sign the contract!”

Gabi Hamilton

Operations, Spetz

“Outbounders, is an integral part of our organization’s progress and process. Their professionalism is top-notch, and their willingness to assist in whatever way is unparalleled”

Tamra Jones

General Counsel, GAR Disability Advocates

“Your company’s business proposal looks quite professional and includes everything I need in a BPO Service. I would like to work with you to build up to a strong LAUNCH!”

Mark Large

Managing Director, GO Property Maintenance

“Thank you for the plan and proposal – very detailed and IMPRESSIVE!”

Betty Ho

President, Sunjoy Group

5 Benefits of E-commerce Customer Service Outsourcing

You must be here because you're planning on outsourcing your customer service for your e-commerce business. As a call center company, it is no doubt that you should go with the plan but let us make you understand how important such a decision is. E-Commerce: Customer...

How Our Call Center Manages High Call Volumes

As businesses grow, so do their customer service needs. If not all, most accounts that are handled by OBPO expand their business. We don't want to take full credit, but companies that have been with us for more than 5 years have been scaling up their business. Their...

Conflict Resolution Tips: How to Handle Difficult Customers

Dealing with difficult customers can be a frustrating experience, but it's an essential part of any business. Whether it's a rude comment, an angry complaint, or a flat-out rejection, every business owner will encounter a difficult customer at some point. But don't...

How Outsourcing Your Data Management Can Improve Your Data Quality

As your businesses continue to grow and expand, the importance of efficient data management becomes increasingly apparent. With the amount of data being generated every day, it can be overwhelming for companies to keep up with the pace of data collection, processing,...

Outsourcing Medical Billing and Coding: Why Healthcare BPO is a Smart Choice

Why should outsourcing medical billing and coding a must for healthcare providers? As the healthcare industry continues to grow, so does the demand for medical billing and coding professionals. This important aspect of healthcare administration ensures that medical...

5 Possible Trends in Customer Experience in 2024

Customer experience has always been a top priority for businesses. As we approach the year 2024, it's essential to identify the possible trends that will shape the customer experience landscape. With the rapid advancements in technology, consumer behavior, and...

10 Benefits of Outsourcing Telemarketing for Your Business

As a business owner, you are always looking for ways to increase your sales and grow your company. One effective way to achieve these goals is through telemarketing. However, running an in-house telemarketing team can be a challenge. This is where outsourcing can be a...

The Top 5 Healthcare BPO Services You Need to Know

As the healthcare industry continues to evolve, healthcare providers are facing an increasing number of challenges, including rising costs, changing regulations, and a growing need for advanced technology. To overcome these challenges and improve the quality of...

Five Reasons to Use BPO in Professional Accounting

Are you looking to improve your business accounting processes? Consider outsourcing your accounting tasks to a Business Process Outsourcing (BPO) provider. BPO companies specialize in handling various accounting tasks and can help streamline your business processes....

10 Digital Marketing Strategies That Can Boost Your Online Presence

In today's world, digital marketing is the backbone of any successful online business. It is an essential part of the marketing mix that helps businesses reach their target audience, increase brand awareness, and generate leads. However, with so many digital marketing...