by I.B. Al-amin | Apr 24, 2023 | After Sales, Call Center Solutions, Customer Experience, e-Commerce, Uncategorized
You must be here because you’re planning on outsourcing your customer service for your e-commerce business. As a call center company, it is no doubt that you should go with the plan but let us make you understand how important such a decision is. E-Commerce:... 
by I.B. Al-amin | Apr 12, 2023 | Uncategorized
Customer experience has always been a top priority for businesses. As we approach the year 2024, it’s essential to identify the possible trends that will shape the customer experience landscape. With the rapid advancements in technology, consumer behavior, and... 
by admin | Oct 31, 2019 | Uncategorized
Choosing an outsourcing service provider is crucial to the success of your business. You should assess a potential service provider with the same process you use to hire an employee. The benefits of outsourcing will only be reaped when you are able to secure the right... by admin | Oct 23, 2019 | Uncategorized
It wasn’t long ago that cold calling was a necessary sales prospecting technique. But in the digital world of today, where roughly two-thirds of the B2B buyers make their decision digitally via online content, the rules of sales prospecting have changed. This video... 
by admin | Oct 23, 2019 | Uncategorized
If you wish to be successful in any business, you have to learn how to handle angry and disgruntled customers, who may not have received the level of service that they expected from the company that you are representing. Before you devise a plan to cope with these... 
by admin | Oct 23, 2019 | Uncategorized
December is coming up. Are you all excited…for your 13th Month Pay? Well, Well, Well! the brain needs a tremendous convincing power or else you will be able to lead another creature who is also excited every time the 13th Month Pay comes, meet the 13th Month Pay... 
