by I.B. Al-amin | Apr 24, 2023 | After Sales, Call Center Solutions, Customer Experience, e-Commerce, Uncategorized
You must be here because you’re planning on outsourcing your customer service for your e-commerce business. As a call center company, it is no doubt that you should go with the plan but let us make you understand how important such a decision is. E-Commerce:...
by I.B. Al-amin | Apr 7, 2023 | BPO, e-Commerce, Lead Generation, Telemarketing
As a business owner, you are always looking for ways to increase your sales and grow your company. One effective way to achieve these goals is through telemarketing. However, running an in-house telemarketing team can be a challenge. This is where outsourcing can be a...
by Contributor | Nov 8, 2020 | e-Commerce
More consumers now shop online, whether from a mobile device or a computer. As they continue to frequent online stores, e-commerce retailers have to develop a compelling customer strategy to leave them wanting to shop more. Instead of doing the standard reactive...
by Contributor | Nov 6, 2020 | e-Commerce
Outsourcing your e-commerce customer service is an essential step for businesses to rise to a higher scalability level. Companies worldwide are eyeing offshore customer support services in the Philippines because of agents with a high English proficiency level and an...
by admin | Oct 31, 2020 | e-Commerce
E-commerce has surprisingly flourished despite the Covid-19 crisis leaving the global economy beyond repair. If it does get back to its feet, it will take a long time. According to Digital Commerce 360, since the beginning of the pandemic, there’s a 36% increase in...
by admin | Oct 30, 2020 | e-Commerce
The global health crisis has sped up the growth of e-commerce stores at an unprecedented rate. In 2020 alone, e-commerce is expected to increase by 20%. The idea of launching an e-commerce business can be exciting, but like brick and mortar stores, there are many...
