by I.B. Al-amin | Oct 18, 2023 | After Sales, BPO, Call Center Solutions, Customer Experience
Call Centers and E-commerce: Unlocking Seamless Customer Interactions In the ever-evolving landscape of e-commerce, providing exceptional customer support is a game-changer. Elevating your customer support strategy goes beyond automated responses; it’s about...
by I.B. Al-amin | Sep 26, 2023 | After Sales, BPO, Business, Call Center Solutions, Customer Experience, Data Management, Healthcare BPO
Building Trust with GDPR Compliance In today’s data-driven world, ensuring GDPR compliance in call centers is not just a regulatory necessity; it’s a crucial step towards building trust with your customers. The General Data Protection Regulation (GDPR)...
by I.B. Al-amin | Sep 15, 2023 | After Sales, BPO, Business, Call Center Solutions, Healthcare BPO, Human Resource
In today’s fast-paced business landscape, call centers play a pivotal role in maintaining customer satisfaction and driving business growth. To ensure the smooth functioning of a call center, having strong leadership is essential. In this article, we will...
by I.B. Al-amin | Apr 24, 2023 | After Sales, Call Center Solutions, Customer Experience, e-Commerce, Uncategorized
You must be here because you’re planning on outsourcing your customer service for your e-commerce business. As a call center company, it is no doubt that you should go with the plan but let us make you understand how important such a decision is. E-Commerce:...
by admin | Feb 14, 2020 | After Sales, Blogs
Doing business — sales in particular — is not just about putting money from the customers’ pocket to your company’s pocket. A good business does not only produce good products and relate to its customers but also makes sure that transactions turn into...