by I.B. Al-amin | Aug 15, 2023 | Business, Call Center Solutions, Human Resource
In today’s fast-paced business landscape, call centers play a pivotal role in customer support and satisfaction. However, one of the critical challenges faced by call centers is employee retention. The constant demand for excellent customer service, coupled with... 
by I.B. Al-amin | Mar 15, 2023 | BPO, Human Resource
Before outsourcing human resources have been an option by many, it has always been an in-house endeavor. In the first place, acquiring people to fill in roles is an integral part of building a company. Keeping people you trust close to you is a good way to cultivate a... 
