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Great After Sales Service Builds Customer Loyalty

Great After Sales Service Builds Customer Loyalty

Doing business — sales in particular — is not just about putting money from the customers’ pocket to your company’s pocket. A good business does not only produce good products and relate to its customers but also makes sure that transactions turn into...
Why Work in BPO Companies

Why Work in BPO Companies

The Business Process Outsourcing (BPO) industry in the Philippines has often been dubbed as a “sunshine industry”. More aptly, it is a “sunrise industry”—a business sector on infancy that shows the promise of rapid growth and expansion. The burgeoning BPO industry,...

Proven Technique On Using LinkedIn For Sales Calls

It wasn’t long ago that cold calling was a necessary sales prospecting technique. But in the digital world of today, where roughly two-thirds of the B2B buyers make their decision digitally via online content, the rules of sales prospecting have changed. This video...
How to Handle Irate Customers

How to Handle Irate Customers

If you wish to be successful in any business, you have to learn how to handle angry and disgruntled customers, who may not have received the level of service that they expected from the company that you are representing. Before you devise a plan to cope with these...