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What Are Customer Retention Programs

What Are Customer Retention Programs

Every e-commerce business manages some customer retention process to invite more customers and expand customers either by size or by improving repeat purchases. Keep in mind that customer retention is a result of customer satisfaction. Customer retention strategies...
What Are Integrated Promotional Campaigns

What Are Integrated Promotional Campaigns

A marketing strategy that practices consistent and multi-dimensional product experience for the customers is called Integrated Marketing Strategy, which also means consistent messaging across all platforms. This kind of marketing strategy helps an e-commerce brand to...
What Are Multi-Channel Arrangements

What Are Multi-Channel Arrangements

Multi-channel arrangements or marketing is the practice of an e-commerce business interacting with its customers using indirect and direct communication channels. These include websites, newsletters, direct mail, email, and mobile. Multi-channel e-commerce means...
Benefits of e-Commerce Support Services

Benefits of e-Commerce Support Services

e-Commerce is the fate of the money, nothing more, nothing less. And, how does e-commerce support services help businesses thrive? Through reducing overhead costs — time, money, manpower, and equipment; increasing proficiency and productivity through excellent...
Best Time to Outsource e-Commerce Customer Service

Best Time to Outsource e-Commerce Customer Service

While COVID-19 becomes a threat to major economies across the globe, the e-commerce industry booms like a rocket ship to the moon. Many businesses nowadays have converted their physical stores into online stores to meet the current growing demand in online shopping....