by I.B. Al-amin | Feb 24, 2023 | Blogs, BPO, Business, Customer Experience
Here at OBPO Managed Services, we pride ourselves on how we train our leaders. We wouldn’t be in business for more than 20 years if we did not invest in our people. We understand how important it is for our employees to receive the proper training. Hence, we...
by Contributor | Apr 7, 2023 | Blogs, BPO, Business, Call Center Solutions, Customer Experience, Order Taking
In today’s competitive business world, providing excellent customer service is crucial for the success of any company. Customers expect quick and effective solutions to their problems, especially when they are calling for help. Therefore, it is essential to...
by admin | Oct 31, 2019 | Uncategorized
Choosing an outsourcing service provider is crucial to the success of your business. You should assess a potential service provider with the same process you use to hire an employee. The benefits of outsourcing will only be reaped when you are able to secure the right...
by admin | Oct 23, 2019 | Uncategorized
It wasn’t long ago that cold calling was a necessary sales prospecting technique. But in the digital world of today, where roughly two-thirds of the B2B buyers make their decision digitally via online content, the rules of sales prospecting have changed. This video...
by admin | Oct 23, 2019 | Uncategorized
If you wish to be successful in any business, you have to learn how to handle angry and disgruntled customers, who may not have received the level of service that they expected from the company that you are representing. Before you devise a plan to cope with these...