E-commerce outsourcing services

E-commerce BPO Solutions

The growth of e-commerce nowadays is undeniably fast. E-commerce runs 24/7, and this only means consumers can purchase products whenever and wherever they want. With the advent of technology, going to the store is no longer the best option. Why would people go out of their way to shop when they can just do it…

Customer Retention Programs

What Are Customer Retention Programs

Every e-commerce business manages some customer retention process to invite more customers and expand customers either by size or by improving repeat purchases. Keep in mind that customer retention is a result of customer satisfaction. Customer retention strategies focus on two primary methods: To keep customers satisfied before a competitor product takes them from you,…