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As the healthcare industry continues to evolve, healthcare providers are facing an increasing number of challenges, including rising costs, changing regulations, and a growing need for advanced technology. To overcome these challenges and improve the quality of patient care, many healthcare providers are turning to business process outsourcing (BPO) services.

BPO services are designed to help healthcare providers improve efficiency, reduce costs, and focus on patient care. But with so many options available, it can be challenging to determine which BPO services are right for your healthcare organization.

That’s why we’ve created this comprehensive guide to the top 5 healthcare BPO services you need to know about. From medical billing and coding to patient engagement and telehealth, we’ll cover everything you need to know to make an informed decision.

So without further ado, let’s dive in!

The Top 5 Healthcare BPO Services You Need to Know About

Medical Billing and Coding Services

Medical billing and coding services are essential components of any healthcare organization. These services involve the process of submitting and following up on claims with insurance companies to ensure timely payment for healthcare services rendered.

Patient Engagement Services

Patient engagement is a critical component of providing high-quality patient care. Patient engagement services involve strategies and tools designed to encourage patients to take an active role in managing their health and well-being.

Telehealth Services

Telehealth services are becoming increasingly popular in the healthcare industry, offering patients greater convenience and flexibility when it comes to accessing healthcare services. Telehealth services involve the delivery of healthcare services via remote technology, such as video conferencing and mobile apps.

Healthcare BPO Service Providers you can Trust

Some reliable healthcare BPO providers can provide you medical billing and coding, patient engagement, and telehealth services.

1. OBPO.co

OBPO and its sister company, Globaly Sky, is an outsourcing company in the Philippines with over 15 years of experience in Healthcare BPO. They provide services for English-speaking countries such as the USA, the UK, Australia, Canada, and New Zealand. They specialize in call center solutions and have been the preferred provider by several hospitals and clinics around the world. They offer healthcare services such as medical billing, medical transcription, medical data processing, and healthcare claims processing.

Healthcare companies choose to outsource offshore mainly because of lower costs, but sometimes, that would imply that service performance would suffer. OBPO, on the other hand, is a perfect mix between quality service and affordable rates.

Save up to 86% of your overall costs!

Make OBPO your No.1 offshore outsourcing partner today!

2. Change Healthcare

Change Healthcare is a top provider of medical billing and coding services. Their solutions leverage advanced technology and data analytics to help healthcare providers improve revenue cycle performance and reduce administrative costs.

Their 3 main services offers to optimize financial performance of healthcare through their payments and revenue cycle solutions, transforming operational effectiveness of healthcare thorugh clinical and imaging, and enhancing the overal healthcare experience through patient and member engagement.

3. Allscripts

Allscripts is a leading provider of patient engagement services, including patient portals, secure messaging, and appointment scheduling tools. With these solutions, healthcare providers can improve patient engagement and communication, leading to better health outcomes and increased patient satisfaction.