by I.B. Al-amin | Apr 23, 2023 | BPO, Call Center Solutions, Customer Experience
As businesses grow, so do their customer service needs. If not all, most accounts that are handled by OBPO expand their business. We don’t want to take full credit, but companies that have been with us for more than 5 years have been scaling up their business....
by I.B. Al-amin | Apr 17, 2023 | Blogs, BPO, Business, Customer Experience
Dealing with difficult customers can be a frustrating experience, but it’s an essential part of any business. Whether it’s a rude comment, an angry complaint, or a flat-out rejection, every business owner will encounter a difficult customer at some point....
by I.B. Al-amin | Apr 15, 2023 | BPO, Business, Data Management
As your businesses continue to grow and expand, the importance of efficient data management becomes increasingly apparent. With the amount of data being generated every day, it can be overwhelming for companies to keep up with the pace of data collection, processing,...
by I.B. Al-amin | Apr 13, 2023 | BPO, Healthcare BPO
Why should outsourcing medical billing and coding a must for healthcare providers? As the healthcare industry continues to grow, so does the demand for medical billing and coding professionals. This important aspect of healthcare administration ensures that medical...
by I.B. Al-amin | Apr 7, 2023 | BPO, e-Commerce, Lead Generation, Telemarketing
As a business owner, you are always looking for ways to increase your sales and grow your company. One effective way to achieve these goals is through telemarketing. However, running an in-house telemarketing team can be a challenge. This is where outsourcing can be a...
by I.B. Al-amin | Apr 6, 2023 | BPO, Business, Call Center Solutions, Healthcare BPO
As the healthcare industry continues to evolve, healthcare providers are facing an increasing number of challenges, including rising costs, changing regulations, and a growing need for advanced technology. To overcome these challenges and improve the quality of...