2 2
What Are Multi-Channel Arrangements

What Are Multi-Channel Arrangements

Multi-channel arrangements or marketing is the practice of an e-commerce business interacting with its customers using indirect and direct communication channels. These include websites, newsletters, direct mail, email, and mobile. Multi-channel e-commerce means...
Benefits of e-Commerce Support Services

Benefits of e-Commerce Support Services

e-Commerce is the fate of the money, nothing more, nothing less. And, how does e-commerce support services help businesses thrive? Through reducing overhead costs — time, money, manpower, and equipment; increasing proficiency and productivity through excellent...
Great After Sales Service Builds Customer Loyalty

Great After Sales Service Builds Customer Loyalty

Doing business — sales in particular — is not just about putting money from the customers’ pocket to your company’s pocket. A good business does not only produce good products and relate to its customers but also makes sure that transactions turn into...
Why Work in BPO Companies

Why Work in BPO Companies

The Business Process Outsourcing (BPO) industry in the Philippines has often been dubbed as a “sunshine industry”. More aptly, it is a “sunrise industry”—a business sector on infancy that shows the promise of rapid growth and expansion. The burgeoning BPO industry,...