by I.B. Al-amin | Apr 17, 2023 | Blogs, BPO, Business, Customer Experience
Dealing with difficult customers can be a frustrating experience, but it’s an essential part of any business. Whether it’s a rude comment, an angry complaint, or a flat-out rejection, every business owner will encounter a difficult customer at some point....
by I.B. Al-amin | Apr 7, 2023 | BPO, e-Commerce, Lead Generation, Telemarketing
As a business owner, you are always looking for ways to increase your sales and grow your company. One effective way to achieve these goals is through telemarketing. However, running an in-house telemarketing team can be a challenge. This is where outsourcing can be a...
by admin | Oct 31, 2019 | Uncategorized
Choosing an outsourcing service provider is crucial to the success of your business. You should assess a potential service provider with the same process you use to hire an employee. The benefits of outsourcing will only be reaped when you are able to secure the right...
by admin | Oct 23, 2019 | Uncategorized
It wasn’t long ago that cold calling was a necessary sales prospecting technique. But in the digital world of today, where roughly two-thirds of the B2B buyers make their decision digitally via online content, the rules of sales prospecting have changed. This video...
by admin | Oct 23, 2019 | Uncategorized
If you wish to be successful in any business, you have to learn how to handle angry and disgruntled customers, who may not have received the level of service that they expected from the company that you are representing. Before you devise a plan to cope with these...