by I.B. Al-amin | Apr 17, 2023 | Blogs, BPO, Business, Customer Experience
Dealing with difficult customers can be a frustrating experience, but it’s an essential part of any business. Whether it’s a rude comment, an angry complaint, or a flat-out rejection, every business owner will encounter a difficult customer at some point....
by I.B. Al-amin | Apr 13, 2023 | BPO, Healthcare BPO
Why should outsourcing medical billing and coding a must for healthcare providers? As the healthcare industry continues to grow, so does the demand for medical billing and coding professionals. This important aspect of healthcare administration ensures that medical...
by Contributor | Apr 7, 2023 | Blogs, BPO, Business, Call Center Solutions, Customer Experience, Order Taking
In today’s competitive business world, providing excellent customer service is crucial for the success of any company. Customers expect quick and effective solutions to their problems, especially when they are calling for help. Therefore, it is essential to...
by admin | Oct 31, 2019 | Uncategorized
Choosing an outsourcing service provider is crucial to the success of your business. You should assess a potential service provider with the same process you use to hire an employee. The benefits of outsourcing will only be reaped when you are able to secure the right...
by admin | Oct 23, 2019 | Uncategorized
It wasn’t long ago that cold calling was a necessary sales prospecting technique. But in the digital world of today, where roughly two-thirds of the B2B buyers make their decision digitally via online content, the rules of sales prospecting have changed. This video...
