by Contributor | Nov 12, 2020 | Call Center Solutions
Businesses consider time as the prominent facet of progress. A company will lose more if they do not maximize the time they have in hand. When taking an order over the phone, most often than not, customers reach out to you unguarded and on a tight schedule. A...
by Contributor | Nov 8, 2020 | e-Commerce
More consumers now shop online, whether from a mobile device or a computer. As they continue to frequent online stores, e-commerce retailers have to develop a compelling customer strategy to leave them wanting to shop more. Instead of doing the standard reactive...
by Contributor | Nov 6, 2020 | e-Commerce
Outsourcing your e-commerce customer service is an essential step for businesses to rise to a higher scalability level. Companies worldwide are eyeing offshore customer support services in the Philippines because of agents with a high English proficiency level and an...
by Contributor | Oct 23, 2020 | Blogs, e-Commerce
Digitalization is at the height of its popularity in today’s era. Now more than ever, consumers rely heavily on e-commerce sites or mobile applications to search for products, access service information and make purchases. This is why an e-commerce business must have...
by Contributor | Oct 19, 2020 | Blogs, e-Commerce
It is through the customers’ payment that a fully functional e-commerce website operates. Your e-commerce business revolves around selling and getting paid, so you have to accommodate different payment methods. There are a lot of payment options that customers prefer...