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  • About Us
    • Why Outsource?
    • About OBPO
    • Our Clients
  • Services
    • Call Center Solutions
      • Call Center Solutions – Outbound
        • Appointment Setting Services
        • Telemarketing
        • Data Verification Services
        • Medical Appointment
        • Collection Reminders
        • Others
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        • Emergency Dispatch Services
        • Order Taking Services
        • Retail and E-Commerce Customer Service
        • Medical Inquiries
    • BPO Solutions
      • Data Management
        • Data Entry
        • Data Cleansing
        • Data Processing
      • Healthcare BPO
        • Medical Billing
        • Medical Transcription
        • Healthcare Claims Processing
        • Medical Data Processing
      • Bookkeeping and Accounting
      • Digital Marketing
      • Virtual Processes
      • Loan Services
      • Form Processing
  • Careers
  • Company Events
  • Outbounders TV / Blogs
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Tag Archives: Inbound contact center

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Inbound contact centers

A Simple Guide to Inbound Contact Center

Call Center SolutionsBy ContributorNovember 26, 2020Leave a comment

  Inbound contact center is the central point where customer interactions across various channels are done. Contact centers are also referred to as an e-contact center or customer interaction center. Contact centers’ primary goal is to assist customers with effective and efficient customer service, sales assistance, and technical support. Inbound contact centers usually have one…

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