by I.B. Al-amin | Apr 24, 2023 | After Sales, Call Center Solutions, Customer Experience, e-Commerce, Uncategorized
You must be here because you’re planning on outsourcing your customer service for your e-commerce business. As a call center company, it is no doubt that you should go with the plan but let us make you understand how important such a decision is. E-Commerce:...
by admin | Oct 9, 2020 | Blogs, BPO, e-Commerce
Every e-commerce business manages some customer retention process to invite more customers and expand customers either by size or by improving repeat purchases. Keep in mind that customer retention is a result of customer satisfaction. Customer retention strategies...
