by admin | Oct 9, 2020 | Blogs, BPO, e-Commerce
Every e-commerce business manages some customer retention process to invite more customers and expand customers either by size or by improving repeat purchases. Keep in mind that customer retention is a result of customer satisfaction. Customer retention strategies...
by admin | Oct 9, 2020 | Blogs, BPO, e-Commerce
Multi-channel arrangements or marketing is the practice of an e-commerce business interacting with its customers using indirect and direct communication channels. These include websites, newsletters, direct mail, email, and mobile. Multi-channel e-commerce means...
