by I.B. Al-amin | Oct 4, 2023 | BPO, Business, Call Center Dispatch Services, Call Center Solutions, Customer Experience, Human Resource
In today’s globalized world, businesses are reaching customers across borders, and effective communication is paramount. This is where Multilingual Call Center Support Services come into play. These services offer a lifeline for companies seeking to bridge...
by I.B. Al-amin | Apr 24, 2023 | After Sales, Call Center Solutions, Customer Experience, e-Commerce, Uncategorized
You must be here because you’re planning on outsourcing your customer service for your e-commerce business. As a call center company, it is no doubt that you should go with the plan but let us make you understand how important such a decision is. E-Commerce:...
by I.B. Al-amin | Apr 17, 2023 | Blogs, BPO, Business, Customer Experience
Dealing with difficult customers can be a frustrating experience, but it’s an essential part of any business. Whether it’s a rude comment, an angry complaint, or a flat-out rejection, every business owner will encounter a difficult customer at some point....
by Contributor | Nov 8, 2020 | e-Commerce
More consumers now shop online, whether from a mobile device or a computer. As they continue to frequent online stores, e-commerce retailers have to develop a compelling customer strategy to leave them wanting to shop more. Instead of doing the standard reactive...