by I.B. Al-amin | Feb 24, 2023 | Blogs, BPO, Business, Customer Experience
Here at OBPO Managed Services, we pride ourselves on how we train our leaders. We wouldn’t be in business for more than 20 years if we did not invest in our people. We understand how important it is for our employees to receive the proper training. Hence, we...
by admin | Oct 14, 2020 | Blogs, Call Center Solutions
Inbound call center service is the process of engaging with your customer and turning them into your loyal advocates. By solving their issues and complaints, you help them achieve satisfaction using your service or product and maximize them to become the growth engine...
by Contributor | Apr 7, 2023 | Blogs, BPO, Business, Call Center Solutions, Customer Experience, Order Taking
In today’s competitive business world, providing excellent customer service is crucial for the success of any company. Customers expect quick and effective solutions to their problems, especially when they are calling for help. Therefore, it is essential to...