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OutboundersBPO

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80% of Outsourced Projects Fail, here’s the 20% you could save yours!

1. Focus on Dedicated Results

Do not depend your results to performance-based agents. Invest on dedicated staff, share your work load with our managers and together develop a winning team.

2. Choose Teamwork that Works

Look at the company’s core values. If it compliments yours, then it would save time to adjust to team’s culture. You can easily align your goals.

3. Effective Retention Programs

Speak with at least two of the agents you pick at a random, and ask about their experience with the company. Happy and satisfied employees make up high level retention and high level results.

4. Transparency on Quality

Get access to real time team reporting, live calls monitoring, daily call analytics and even agents computer screenshots.

5. Speed in Hiring

Unless you really need to start big right away, try to start a campaign with at least 3 agents to experience their Turn Around Time. Once they can handle hiring the small teams systematically, you already have an idea of the whole hiring picture.

6. Flexible Team Options

Participate in the Final Selection process. Outsourcing has a lot to do with picking your own staff according to your own company standards and qualifications.

The Truth About The #1 Outbound Telemarketing Company in Cebu

  • Outbound

    • Average of 180 to 200 outbound calls a day
    • Unlimited VOIP Credits to US and Canada
    • Long distance calls subject to lowest per minute VOIP costs without mark up
    • 0% drop calls

  • GET A QUOTE

  • Inbound

    • Meeting AHT requirements
    • Reduced Abandon Rates
    • Highly customer oriented staff
    • 99.8% Uptime
    • In-house Workforce
    • Call Quality Analysis

  • GET A QUOTE

  • Web Support

    • Live Operators and Live WebChat
    • Powered by SnapEngage
    • E-mail Handling & Ticketing
    • Easily integrated systems
    • Grammar and customer service oriented staff
    • Easily integrated systems and processes
    • Specialist and Inhouse Workforce

  • GET A QUOTE

Executive Team


James Rick Stinson

Chairman & CEO, Outbounders LLC & Partners



Alice Grace Ledesma-Bautista

President & CEO, Outbounders Managed Solutions



Jason Hubley

Chief Strategy Officer, Outbounders LLC & Partners

Testimonials

  • Tamra Jones, General Counsel

    Tamra Jones, General Counsel
    GAR Disability Advocates

    "Outbounders, is an integral part of our organization's progress and process. Their professionalism is top-notch, and their willingness to assist in whatever way is unparalleled"

Head Office

5th Floor Crown 7 Building, Kasambagan,
Cebu City Philippines 6000

Call Us

+ 1 702 751 3474 (USA)
+ 612 8011 3605 (AUS)
+ 44 203 575 1129 (UK)

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