by Contributor | Oct 15, 2020 | e-Commerce
The growth of e-commerce nowadays is undeniably fast. E-commerce runs 24/7, and this only means consumers can purchase products whenever and wherever they want. With the advent of technology, going to the store is no longer the best option. Why would people go out of...
by admin | Oct 14, 2020 | Blogs, Call Center Solutions
Inbound call center service is the process of engaging with your customer and turning them into your loyal advocates. By solving their issues and complaints, you help them achieve satisfaction using your service or product and maximize them to become the growth engine...
by Contributor | Oct 13, 2020 | e-Commerce
The rise of e-commerce business challenges the state of traditional commerce. With efficient and flexible services, the e-commerce business produces lucrative deals and a higher sales level than conventional and physical companies. The successful development of...
by admin | Oct 10, 2020 | Blogs, Call Center Solutions
In these modern times, entrepreneurs are aware of the many advantages call center services can offer to their businesses. Companies in different industries, especially those that are already established, have developed a customer service department. However, some...
by admin | Oct 9, 2020 | Blogs, BPO, e-Commerce
Every e-commerce business manages some customer retention process to invite more customers and expand customers either by size or by improving repeat purchases. Keep in mind that customer retention is a result of customer satisfaction. Customer retention strategies...